FAQs

How can I contact customer service?

If you have any questions, don't hesitate to contact us, we are happy to help. Our experts are available on email or chat 7 days a week to answer all the questions you may have.

To contact us by email, please use calledbychristsa@gmail.com

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase.

If you have any queries, please take a look at our Refund Policy

When will I get my order?

We will work quickly to ship your order as soon as possible.

Regardless of order size or value of shipping within South Africa. Delivery takes 2-3 business days once shipped.

What payment methods can I use?

We offer a variety of payment methods to make your shopping experience convenient and secure. Here are the payment methods we currently accept:

Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express.

Mobile Payment Services: Depending on your location, we may accept mobile payment services such as Apple Pay, Shop Pay, and Google Pay

How much does shipping cost?


Shipping costs R90 but orders of R700 or more qualify for free shipping